We have a few rules in place to help all of our guests have a safe, enjoyable experience. These rules are also posted in our play space, so please review them before you play!
Adult supervision
Children need to be with and watched by their adult or legal guardian at all times while they're inside our space.
Clothing
All guests participating in any capacity in the play space must wear socks. For our guests' safety and to maintain the cleanliness of our play space, we don't allow street shoes to be worn in the main play area, but free‑to‑use shoe cubbies are available at the front to store your shoes and other belongings. If you forget to bring your own pair, kid and adult‑sized socks are available for purchase on‑site!
Food & drink
Eating and drinking isn't allowed in the main play area to keep it clean and spill‑free, and to prevent any choking hazards. Outside snacks are allowed, but we are a nut‑free facility, so please double check before bringing your snacks into our space!
Hand hygiene
If you or your children leave the main play area at any point during your visit to eat or drink, you must wash your hands before re‑entering to keep the main play area free of crumbs, sticky hands, and free of food allergens.
Petite play area
For the safety of our littlest guests, please do not enter into the Petite Play area if your child(ren) are not under the age of two (2).
Rough play
We've built our space to encourage children to engage in safe and gentle play. For the safety of all, please keep an eye on your kids to avoid dangerous, rough, or aggressive behavior that could cause harm to themselves, others, or structures and equipment in the play space.
Please ask your children to walk carefully and mindfully of others while moving within the play space. Examples of behavior to avoid include, but are not limited to:
Bullying & harassment
Our space is meant to be safe and inclusive for all. We don't tolerate any form of bullying, harassment, or aggressive behavior towards others. Any complaints from others or poor behavior observed by our staff will result in an immediate removal from our space without a refund, as well as a permanent ban from utilizing our facility.
Guests who willfully break the posted rules or engage in dangerous, unruly, aggressive, or violent behavior will be removed and/or temporarily or permanently banned from entering our premises. Additionally, legal action may be taken to compensate for any damage to structures, furniture, equipment, etc. resulting from the failure to abide by our rules.